MADE TO ORDER JEWELRY
How does it work?

Twilight Luxe | Hope Collection | Sterling Silver Aralia Leaf Earrings

Perhaps you’re not familiar with Made To Order Jewelry and you’re asking yourself, “What is it?”

If you’re thinking of ordering a piece of Made To Order jewelry from Twilight Luxe then here are some answers to satisfy your curiosity!

WHAT IS MADE TO ORDER JEWELRY?

Made to Order items are pieces of jewelry based on a design I’ve created and fabricated at least once. Made To Order items aren’t kept in stock nor are they ready to ship. They get created just for you after you place your order.

I strive to recreate each piece as close to the original as possible as seen in the images, however, Made To Order jewelry will differ ever-so-slightly from the images due to its handcrafted nature. I’m a human, not a machine. Therefore, each piece is completely made with my two hands and simple hand tools. Appreciate and embrace the human touch and unique character of my work.

HOW DOES IT WORK?

Once I receive an order for a Made to Order item that piece then goes into production. It gets put on the production schedule, fabricated, finished, and shipped within the time frame stated in the listing.

HOW LONG DOES IT TAKE?

Made To Order items usually take somewhere between 2 to 4 weeks to fabricate. The amount of time I need to fabricate a piece will vary depending on the simplicity or complexity of the design. The production timeline will be clearly indicated in the listing.

If any changes should occur to the schedule I’ll be sure to keep you in the loop!

WHEN WILL IT SHIP?

After the piece is finished it will be shipped to you immediately. If you need a piece by a specific date, plan accordingly and plan ahead! I don’t accept rush orders at this time.

If your order contains multiple pieces—including any ready to ship items—your entire order will ship together after your Made To Order jewelry is complete.

Twilight Luxe | Hope Collection | Sterling Silver Aralia Leaf Earrings

WHAT ELSE DO I NEED TO KNOW?
  • Made To Order items are paid in full at the time you place the order.
  • Options may—but not necessarily—include stone choices, chain lengths, sizes, and finish.
  • Design changes can’t be requested or accommodated for Made To Order items.
  • Some Made To Order items may have a limited quantity or availability.
  • In most cases, there are no refunds available because this piece is being made specifically for you.
  • Not all jewelry pieces I create are Made To Order items. Many are unique and one of a kind and won’t be duplicated.

If you still have questions then don’t hesitate to reach out to me as I’m all about giving you as much information as possible so you can make an informed choice when purchasing my jewelry!

LET’S GO SHOPPING!

A WORK IN PROGRESS
The Covid-19 Pandemic

Sterling silver sheet metal with heart cut out
The current Covid-19 pandemic situation is just that!
A work in progress!

One, the likes of which, we’ve never seen before!

While most works in progress follow a typical set of steps to get to an end result, the Covid-19 pandemic is changing daily—sometimes hourly—as we take atypical steps to get the desired results!

Flexibility is key!

In regards to my upcoming Hope Collection release, I’m trying to remain flexible, adapt to changing circumstances, and be considerate of those essential workers who are still out there putting themselves at risk!

THE RELEASE DATE IS BASED ON SEVERAL FACTORS

1. The stay-at-home order for Washington State (where I’m located) and what that entails;

2. Available shipping options and/or disruptions due to the stay-at-home order; and

3. A minimum 14-day self-quarantine so that I can ensure that anything leaving my studio is indeed safe helping to reduce the risk.

HERE’S HOW IT’S PLAYING OUT

As of today, Wednesday, March 25, 2020, a stay-at-home order is in effect for the State of Washington. Only essential businesses will remain open and operating. I run my business out of my home studio so I can continue to work, create jewelry, prepare packages for shipment, create shipping labels online, and potentially have parcels picked up by the shipping carrier so I can follow the stay-at-home order to the letter.

The post office is considered an essential business so they will remain open and continue to operate. However, due to current shipping demands, I’m hesitant to ship because I don’t want to add unnecessary burden to the shipping carriers with luxury items such as jewelry. There may also be delays in receiving your packages due to the increased volume from people shopping online. I’ve also considered the idea of moving forward with the shop update, but holding all packages until the situation settles down a bit more, then shipping at a later date.

I’ve been self quarantined to help reduce the risk and spread of the disease. This gives me peace of mind knowing that when your jewelry leaves my studio it is safe. However, once it heads out into the land of unknowns it’s out of my hands and the package could potentially be at risk.

HOW TO HANDLE INCOMING PACKAGES

Take all precautions in dealing with any packages that come into your home whether it’s from Twilight Luxe or any other resource. Here are a few tips I’ve sourced and have been practicing myself.

1. While the contents of the package may be free of any contaminants, according to various sources it is advised to not bring anything into your home from 24 hours to up to 3 days. If you’ve got a hidden and secure place to leave things outdoors or in a garage or shed, consider waiting before bringing them inside. However, retrieve your packages from your mailbox or porch immediately! Porch pirates are on the rise during this crisis!

2. Reduce any potential contaminants from entering your home. Open packages outside or in the garage. Discard all exterior packaging in your recycle bin. Wearing gloves while doing so is also advised.

3. If you used any implements such as scissors, knives, or box cutters to aid in opening the package be sure to clean those when you’re finished.

4. Sterilize any surfaces such as a mailbox handle, door knob, or table you may have touched while handling the package. Wash your hands when you’re finished.

WHAT ABOUT JEWELRY FROM TWILIGHT LUXE?
Be assured that I have taken care to clean your jewelry before it leaves my studio. Once you receive it, if you still wish to clean it as an extra precaution you can gently wash it using a soft toothbrush and warm soapy water which is sufficient to kill the virus according to the CDC. Do not use any polishing compounds, chemicals, or bleach wipes to do this as it may damage the jewelry, gemstones, or patina on the piece.

WHEN EXACTLY WILL THE HOPE COLLECTION LAUNCH?
As of today I have not yet decided on a release date for the Hope Collection. I hope it’s sooner rather than later! I’ve still got work to do to get the collection ready for the web site. In light of current events, I’m finding it a little hard to focus and get things done! And, while it isn’t necessary for the launch I’m also hoping to finish one or two more pieces for the collection! Creating allows me to lose myself in the groove, helping to take my mind off what’s happening, and get those works-in-progress finished!

Twilight Luxe | The Hope Collection

STAY IN THE LOOP
Once I’ve settled on a date and time for the release I’ll announce it via email and social media. In the meantime, I’ll keep sharing photos of the collection on Facebook and Instagram. I think we all know by now not to rely entirely on the algorithms of social media. The best way to ensure that you keep seeing those posts is to stay engaged! If you comment, like, and share you’re more likely to see my posts. Otherwise, they eventually start slipping away into the great unknown!

Be sure to also subscribe to the Twilight Luxe email list!

Stay home! Stay vigilant! Wash your hands!
I wish you all the best and hope you’re safe, healthy, and well!

With much love and hope,
Katherine

WHAT’S YOUR RING SIZE?
A How-To Sizing Guide

Twilight Luxe | Handcrafted Jewelry | A Fist Full of Rings

I love adorning my fingers with rings and maybe you do, too!

But, do you know your ring size?
Most people don’t. Myself included!

Buying a ring online can be challenging, frustrating, and/or time consuming if you don’t know your size. Below are several options for determining your ring size.

1. Order a ring sizer from Twilight Luxe.
It costs just $2 which includes postage within the United States. What’s even better? You’ll get reimbursed for the cost of the ring sizer when you purchase any piece of jewelry from Twilight Luxe! When your ring sizer arrives it will include a coupon code to use during checkout when making any Twilight Luxe purchase! So easy!
Purchase one here!

Already in the process of making a purchase?
You can request a free ring sizer during checkout and it will ship with your order! Be sure to check the box so I know to include it with your order!

Twilight Luxe | Ring Sizing Gauge

2. Use the ring sizing printout.
In a hurry? I have a handy chart here to download and print for free to help you determine your size. 

3. Visit a local jeweler.
A common practice in the jewelry industry is to visit a local jeweler and ask them to measure your finger. Don’t be shy about it and be sure to thank them for their time and expertise! However, making time to do this can be difficult for many people with their busy lives and schedules.

NOW, LET’S TALK ABOUT THOSE RING SIZERS!

U.S. sizes
Reusable
Durable, thick plastic
Share with friends and family
Measure every finger
Instructions included

Once you determine your size you’ll also need to consider the width of the band. Wider ring bands require going up a half to full size for comfort and to accommodate the width. I include the width of every ring band in all ring product listings to eliminate any guess work!

And, if you still aren’t sure and need help you can always contact me for assistance! I’m happy to help!

So, don’t let not knowing your ring size stop you from buying that dream ring!

Limit one per customer. Ring sizing gauges are available to U.S. customers and in U.S. ring sizes only. International customers, please consider options 2 and 3 above or contact me so I can assist you in determining your size or recommend an option in your country.